My Body's BFF Support
Need a hand? We're happy to help. Email us at my.lyf.app@gmail.com.
Common questions
How do I set up my cycle?
When you first open the app, you'll be asked when your last period started and how long your cycle usually is. You can change these any time on the Trends tab, tap the "Your cycle" card and edit any value.
My phase doesn't feel right.
The app estimates your phase from your cycle length and period dates. If it feels off, add your ovulation date on the Trends tab and it'll adjust to match you.
How do I get reminders?
Go to Profile → Daily reminder and pick a time. If reminders stop showing up, check that notifications are turned on for the app in your phone's settings.
Can I export my data?
Yes. Go to Profile → Settings → Export data and you'll get a copy of everything you've logged.
How do I delete my account?
Go to Profile → Settings → Delete account. This removes all your data right away.
I forgot my password.
On the login screen, tap "Forgot password?" and enter your email. You'll get a reset link in a few minutes, check your spam folder if it doesn't show up.
Sign in with Apple isn't working.
Make sure you're signed into iCloud on your device. If it still won't work, try signing up with your email instead.
Found a bug or have an idea?
We'd love to hear it. Email my.lyf.app@gmail.com and tell us what happened or what you'd like to see. If it's a bug, let us know your phone model and what you were doing when it happened, it helps us fix it faster.